At Healthtrek Healthcare, we stand behind the quality of our products. We want you to be completely satisfied with your purchase. If, for any reason, you receive a damaged or defective item, we offer a straightforward return policy.
Return Eligibility:
Only damaged or defective items are eligible for returns.
Please inspect your order upon receipt and report any issues within 7 days.
How to Initiate a Return:
Contact our customer support team within 7 days of receiving the damaged or defective product.
Provide a clear description and photographic evidence of the damage or defect.
Return Process:
Once your return request is approved, we will provide you with instructions on how to return the item.
Return shipping costs for damaged or defective items will be covered by us.
Please ensure that the item is returned in its original packaging.
Refund or Replacement:
You can choose between a refund or a replacement for the damaged or defective item.
Refunds will be issued to the original payment method.
Replacements will be sent out as soon as the return is processed.
Contact Us:
If you have any questions or need assistance with a return, please reach out to our customer support team at
[email protected] & 8657008047
Please note that this return policy applies exclusively to damaged or defective items. For all other inquiries or non-damaged returns, refer to our standard terms and conditions. We appreciate your business and strive to ensure your satisfaction with every purchase.